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Last updated: March 1, 2025
Crestline Distribution Ltd. ("we", "us", or "our") operates the website crestlinecanada.com (the "Site"). This Privacy Policy explains what personal information we collect, how we use it, and the choices you have. By using our Site you agree to the practices described here.
Information you provide directly. When you fill in our contact form, request a cleaning services quote, create an account, or place an order, we collect the information you submit — such as your name, company name, email address, phone number, mailing address, and any notes or messages you include.
Order and transaction data. When you purchase products through the Site we collect order details, billing and shipping addresses, and payment confirmation data. We do not store full payment card numbers — payment processing is handled by our payment processor.
Automatically collected data. When you visit our Site, standard web server logs and analytics tools may collect your IP address, browser type, referring URL, pages visited, and time spent on pages. This data is used in aggregate to improve our Site and is not linked to your identity.
We use the information we collect to:
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
We may share your information with trusted service providers who assist us in operating the Site and delivering our services — for example, our email delivery provider, payment processor, and hosting provider. These providers are contractually required to protect your data and may only use it to perform services on our behalf.
We may also disclose your information when required by law, to enforce our Terms of Service, or to protect the rights, property, or safety of Crestline Distribution Ltd., our customers, or others.
Our Site uses cookies and similar technologies to keep you signed in to your account and to collect anonymous analytics data. You can disable cookies in your browser settings; however, some features of the Site (such as staying logged in) require cookies to function.
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we delete or anonymize it.
As a Canadian business, we comply with the Personal Information Protection and Electronic Documents Act (PIPEDA). You have the right to:
To exercise any of these rights, contact us at the address below.
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.
We may update this Privacy Policy from time to time. We will post the revised policy on this page with an updated "Last updated" date. Continued use of our Site after any changes constitutes acceptance of the updated policy.
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Crestline Distribution Ltd.
26611 58 Ave, Langley, BC
Email: support@crestlinecanada.com
Phone: 778-536-0944